Shipping & delivery
How and when your order travels, what it costs, and how we handle frozen food, large pieces and digital items.
1. Where we ship
We ship to all 50 states, Washington DC and APO/FPO/DPO addresses. Frozen and chilled food and freight items ship to the contiguous United States only.
2. Shipping rates
- Standard (3-6 business days): free on orders with $59 or more of shipped items after discounts; $6.95 below that.
- Express (1-3 business days): $15.95 for parcels.
- Email delivery: eGift cards and software codes never add shipping.
3. Processing time
Orders ship within 1-2 business days after payment clears. Orders paid after 2pm Central on Friday ship the following Monday.
4. Frozen and chilled food
Seafood, ready meals, sausages and other chilled items ship Monday to Wednesday in insulated boxes with ice packs so they never wait in a depot over the weekend. Please refrigerate or freeze them as soon as they arrive. If anything arrives warm or damaged, contact us within 48 hours.
5. Large and freight items
Furniture, mattresses, bathtubs, sinks, sheds and large appliances ship curbside by freight carrier. The carrier calls or texts to schedule a delivery window, usually within 5-10 business days. Please inspect the packaging before signing and note any damage on the delivery receipt.
6. Digital delivery
eGift cards and activation codes are emailed to you, or to the recipient you name at checkout, after payment clears, usually within one business hour during help desk hours.
7. Tracking
We email a tracking number when your parcel ships. Freight shipments include the carrier's contact details.
Questions? Write to support@storeshopcentral.com, call +1 405-582-0916, or mail Store Shop Central, 1104 Bell Dr, Midwest City, OK 73110, USA.